Corporate Social Responsibility

CSR Program: Connected North

Connecting remote and underserved communities to education and mental health services

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Canada’s North is known for its speculator arctic landscape and pristine wilderness. The North’s remoteness, a hallmark of its beauty, is also one of its greatest challenges. High rates of suicide, addiction, and unemployment threaten isolated communities. Connected North uses Cisco collaboration technology to close service gaps and strengthen the community’s own resources.

Transforming lives through technology


Connected North—a unique partnership between governments, private sector partners, community leaders, nongovernmental organizations, and led by Cisco—uses collaboration technology like Cisco TelePresence to connect people in remote northern communities to essential educational and mental healthcare services.

  • Experts make learning come alive for students, exposing them to new people, experiences, and ideas while validating their own experiences and encouraging them to stay in school.
  • Mentors guide teachers through professional development training.
  • "Connected Classroom" sessions bring students together for a cross-cultural exchange to create mutual awareness and understanding.
  • Healthcare specialists from the Hospital for Sick Children in Toronto offer consultations via Cisco TelePresence, eliminating an average 2-year wait time for a psychiatric consult.

Founded by Cisco in 2013, charity partner TakingITGlobal (TIG) now leads the program. TIG manages all the day-to-day aspects of Connected North and works directly with each school to source and deliver the content needed.

Impact Multiplied

Connected North is helping to build a new model for 21st century learning and the sustainable delivery of remote education and healthcare services to under-served communities across Canada.

“In Iqaluit alone, students are missing on average 41 days of school each year and 75% of Inuit children drop out of high school…Connected North is a crucial step in rectifying the situation. Since its adoption, the program has been met with great enthusiasm among the students and new levels of engagement and attendance.” Donald Peters, Principal of Aqsarniit Middle School

Learn More

Find out more about the Connected North program at connected