It’s a global development challenge: the growing number of young people who are unemployed, under-employed, or lack skills needed for sustainable employment. Cisco technology is helping Digital Divide Data open up a world of opportunities to this struggling population by providing them with employment training and career options.
Digital Divide Data uses technology to provide its global client base with web, field, and market research, and data entry, digitization, and document conversion services through its centers in Kenya, Cambodia, and Laos. The tasks are performed by youth from low-income families whom Digital Divide Data has recruited, trained, and hired. Work is also offered to un- and under-employed spouses of military personnel at Ft. Monroe, Virginia, through Liberty Source.
With Cisco support since 2010, Digital Divide Data has improved the technology infrastructure in its Cambodia and Laos offices and established and expanded programs in all three of its locations. These grants have allowed the organization to recruit, train, and employ more youth, increase its revenues, and better serve its global client base.
Young people hired by Digital Divide Data earn 3 to 4 times the average local salary. They are able to go from poverty to the middle class and become role models for their families and peers. The organization’s impact sourcing model demonstrates how Internet-based work and education can offer a pathway to opportunity, financial independence, and, ultimately, a better life.
“Before DDD, I thought the world was not fair to poor people like me … but when I started to work at DDD, everything began to change in my education and my family life.” – Masy Sou, Cambodia